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Salesforce Energy-and-Utilities-Cloud科目対策、Energy-and-Utilities-Cloud試験対策書
P.S.JPNTestがGoogle Driveで共有している無料の2025 Salesforce Energy-and-Utilities-Cloudダンプ:https://drive.google.com/open?id=1pL2JlDTLN5qeBu5fvKs6wjYUYDjMqsMX
最新の状態に保つだけによって最前線に滞在するのは我々JPNTestのアイデアです。だから我々は常に更新を定期的にSalesforceのEnergy-and-Utilities-Cloud試験を確認しています。更新されたら、当社製品を使用しているお客様を通知して彼らに最新の情報を理解させます。すべての更新サービスは弊社のSalesforceのEnergy-and-Utilities-Cloudソフトを購入した後の一年間で無料です。
良いサイトは、高品質のEnergy-and-Utilities-Cloud信頼できるダンプトレントを生成します。 関連製品を購入する場合は、この会社に力があるかどうか、製品が有効かどうかを明確にする必要があります。 Energy-and-Utilities-Cloud信頼できるダンプトレント。 一部の企業は、低価格の製品による素晴らしい販売量を持ち、彼らの質問と回答はインターネットで収集されますが、それは非常に不正確です。 本当に一発で試験に合格したい場合は、注意が必要です。 高品質のSalesforce Energy-and-Utilities-Cloud信頼性の高いトレントを手頃な価格で提供するのが最良の選択肢です。
>> Salesforce Energy-and-Utilities-Cloud科目対策 <<
Energy-and-Utilities-Cloud試験対策書、Energy-and-Utilities-Cloud対応内容
もし、あなたもEnergy-and-Utilities-Cloud試験に合格したいです。しかし、どんな資料を選択したらいいですか?お勧めしたいのはEnergy-and-Utilities-Cloud試験問題集です。購入する前に、SalesforceのウエブサイトでEnergy-and-Utilities-Cloud試験問題集のデモをダウンロードしてみると、あなたはきっとEnergy-and-Utilities-Cloud試験問題集に魅了されます。
Salesforce Energy-and-Utilities-Cloud 認定試験の出題範囲:
トピック
出題範囲
トピック 1
- Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
トピック 2
- Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
トピック 3
- Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
トピック 4
- Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Salesforce Energy and Utilities Cloud Accredited Professional Exam 認定 Energy-and-Utilities-Cloud 試験問題 (Q38-Q43):
質問 # 38
A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?
- A. Salesforce Service Console license
- B. Salesforce Field Service license
- C. Salesforce Contact Center license
- D. Energy and Utilities Base Service license
正解:D
解説:
To schedule a field technician appointment using the Energy and Utilities Contact Center Console, the call center agent requires the Energy and Utilities Base Service license. This specific license grants access to the functionalities and features within the Energy and Utilities Cloud, including the ability to schedule appointments and manage field service operations directly from the Contact Center Console. It's tailored to meet the unique requirements of energy and utility companies, providing the necessary tools to support customer service and field service coordination. Reference = The Salesforce Energy and Utilities Cloud documentation details the licensing requirements for using the platform, including the need for the Energy and Utilities Base Service license for call center agents performing tasks such as scheduling field technician appointments: https://www.salesforce.com/products/industries/energy-and-utilities/overview/
質問 # 39
When considering data mastery in Energy and Utilities Cloud, which two types of data should remain mastered in the relevant legacy application?
- A. Contact data
- B. Billing related data
- C. Meter reading data
- D. Caserdated data
正解:B、C
解説:
In the context of data mastery in Salesforce Energy and Utilities Cloud, certain types of data should remain mastered in the relevant legacy applications due to their specialized nature and the complexities involved in their management. These include: C.Meter Reading Data: Typically generated by systems dedicated to capturing and processing readings from energy meters. This data is central to billing and consumption analysis and often requires specialized systems to manage. D.Billing Related Data: Involves complex calculations, tariff management, and financial transactions. Legacy billing systems are usually deeply integrated with financial management processes and may be subject to regulatory compliance requirements. Keeping these data types mastered in their respective legacy systems while integrating them with Salesforce for visibility and customer service can offer the best balance of specialized control and comprehensive customer management.References= Salesforce Energy and Utilities Cloud documentation often discusses integration strategies for legacy systems, particularly for critical and complex data types like meter readings and billing information, highlighting best practices for achieving a comprehensive view of customer data:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_an
質問 # 40
An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?
- A. Account
- B. Bill
- C. Service Account
- D. Statement
正解:B
解説:
In Salesforce Energy and Utilities Cloud, the object used to store the latest customer invoice information is the Bill object. This object is specifically designed to handle billing information related to the services provided by energy and utility companies. By storing invoice data in the Bill object, energy companies can efficiently manage and access billing records, enhancing performance by ensuring that crucial financial data is organized and easily retrievable within the system.References= The Salesforce Energy and Utilities Cloud documentation provides details on the data model, including the use of the Bill object to store customer billing information, reflecting industry-specific data management needs:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_
質問 # 41
An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9
- A. Service Cloud
- B. Sales Cloud
- C. Marketing Cloud
- D. Communications Cloud
正解:C
解説:
Salesforce Marketing Cloud is the preferred solution for energy companies looking to send various types of communication via digital channels to their customers in conjunction with Energy and Utilities Cloud. Marketing Cloud provides a comprehensive suite of tools designed for mass communication, allowing for the creation, management, and delivery of personalized customer communications across multiple digital channels. This integration enhances customer engagement and satisfaction by delivering timely and relevant information. Reference = Salesforce Marketing Cloud documentation highlights its capabilities for mass communication and integration with other Salesforce products, including Energy and Utilities Cloud, to provide a unified platform for customer engagement: https://www.salesforce.com/products/marketing-cloud/overview/
質問 # 42
An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers
- A. Salesforce can send the updated information to the billing system in real-time or batch if it's required,
- B. Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.
- C. Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.
- D. The billing system can query Salesforce every night to retrieve changes made to contacts.
正解:A、D
質問 # 43
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